BUY 1 GET ANY 2 FREE JUST ADD ALL 3 PAIRS TO YOUR CART

Lost & Broken Replacement Included Free 30-Day Returns  

FREE Shipping on Orders $40+

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U.S. Shipping,Returns & Exchanges

For customers that place orders before 11am EST, we will do our very best to get your package out the same day. Orders placed after 11am EST will ship out on the following business day. Our warehouse is closed on weekends. All orders placed on Saturday or Sunday will be shipped on the next business day. For Public Holidays, your order will ship out the next business day.

Neven is located in Melbourne, Florida. We are proud to be part of the Space Coast in the beautiful sunshine state.

Click HERE to track your order.

All domestic orders greater than $40 are shipped FREE unless alternate shipping is requested. The FREE SHIPPING delivery method will take 2-5 days to arrive. All orders under $40 are shipped in whichever method is requested.

All international orders are shipped using the method chosen and should arrive within 10-12 business days. Customs and border patrol delays may impact this timetable.

Fedex shipping offer valid for deliveries to domestic street addresses only, not available for delivery to PO Box, APO, DPO, FPO, Puerto Rico or other US Territory addresses, these orders will be shipped USPS Priority Mail which is an expedited but not guaranteed delivery service. All Fedex shipment delivery times are subject to terms and conditions and blackout dates shown at Fedex.

*International orders are subject to customs clearance in which we have no control over.

FedEx does not count weekends or the day your order ships towards shipping time. If your order ships on Monday it will deliver on Wednesday. If your order is shipped Thursday it will deliver Monday. *Hawaii and Alaska have an extra transit day.

All shipping timeframes are generated by the carriers. Neven cannot guarantee delivery dates as package volume, weather disruptions and logistical issues can cause delays beyond our control.
Neven is not able to refund carrier shipping fees.

Sure, if you live locally or are visiting Indialantic, FL you are welcome to stop by our office and pick up your order. Please contact us to arrange a time. Our fridge is stocked to help beat the Florida heat.

Any styles/colors that are labeled as “out of stock” should have a signup form to be notified when in stock. If no signup form is available then the item has been discontinued.

DON'T LOVE IT? RETURN/EXCHANGE IT FOR FREE!*

QUALIFICATIONS FOR DOMESTIC USA ORDERS

• Items must not have been worn or damaged. If items are worn, damaged, or not returned in the original packaging a $10 fee will be charged.

• Items must be in original condition and show no visible signs of use.

• The items must be returned in their original packaging. The shipping label generated will only work with the original shipping box.

• If you purchase the Buy 1 Get 2 Free promo, all three pairs will need to be returned to receive a refund. If the promotion was used, Neven cannot refund one or two pairs. Prorated returns cannot be processed.

• Must be returned or exchanged within 30 days of order date.

For exchanges please choose "Exchange" and select the pair you would like during the process.

To start a return/exchange click HERE.

*1 Return/Exchange per original order. If purchased on Buy 1 Get 2 Pairs Free all items must be returned or it will be treated as an exchange. Once return label is printed items must be postmarked within 10 days. If items are not sent back within timeframe we can no longer except.

*Mystery Box Items Can Not Be Returned

*Jewelry, Eyewear Straps and Hard Cases Can Not Be Returned

*International customers and orders are responsible for return postage

Right now, international customers are responsible for their return postage. Please email us if you have questions.
To ensure a smooth transaction, please email us your tracking details.

*Mystery Box Items Can Not Be Returned or Exchanged

*Jewelry, Eyewear Straps and Hard Cases Can Not Be Returned or Exchanged

Your return will be processed within 3-5 business days of being delivered. After your return has been processed it will typically take 2-5 days for the funds to show on your bank statement.

• USPS, DHL, UPS or Fedex for domestic orders
USPS, DHL, UPS for domestic or international orders
FedEx, UPS, DHL for international orders (No PO Boxes)
DHL / APC for international orders

All shipping timeframes are generated by the carriers (USPS, FedEx, UPS, DHL, APC) based on the rate selected during checkout. Neven cannot guarantee delivery dates as package volume, weather disruptions, logistical issues and customs/border patrol can cause delays beyond our control.
Neven is not able to refund carrier shipping fees.
Please check the carrier website for more details on shipping timeframes.

The answer is yes if your order has not shipped. Please contact support HERE ASAP.

If your order has already been shipped, we are sorry, but we will not be able to update your order.

If you’re having issues with your delivery please contact support by clicking HERE.

If your order shows delivered and you have not received your package, please contact us HERE

Please ensure you choose Protect when placing your orders. Lost orders will be reshipped. Stolen packages require an online police report. If you choose to have a refund issued rather than a reshipment your shipping will not be refunded. Reshipments will be shipped with our FREE shipping method.

Protect is order protection that covers your package in the event that your package is lost, stolen, or damaged in transit. Get more info about Protect or file a claim.

All Nevens come with a 30-day Satisfaction Guarantee. If you’re 100% not satisfied please click HEREto contact us. This includes all manufacture defects, including: broken hinges, lens blemishes or peeling, loose or bent nose pieces, breaking or defective arms, frame cracking, etc.

However, this does not include any damage from typical wear and tear, for example: Scratched lenses, sun/heat damage, stepping or breaking them, popping out lenses…etc. See the Everlast Guarantee for information regarding this.

Don’t worry! We’ve got you covered with Neven’s exclusive Everlast Guarantee. If your sunglasses have been lost, stolen, or broken, you can submit your claim HERE for a new pair of the exact same style/color as your original purchase. If that color is no longer available, you can choose a pair of the same style in a different color. If that style is no longer available then you can choose any pair of equal or lesser value. (Limit to two time usage)

*Customers are responsible for a one time processing fee of $12 per pair for domestic orders and $25 per pair for international order replacements.

*Original orders must include a NVN order number, Amazon order number or proof of purchase from one of our authorized retail partners. The Everlast Guarantee does not cover purchases from EBay, Mercari, Poshmark or other 3rd parties that are not authorized retailers.

Yes, we sure do.

Please contact us with the correct address by clicking HEREASAP. But hurry, if the item has already been shipped, unfortunately there is nothing we can do.

Oh no, looks like your order is being sent back to us here at NEVEN. This can happen if the carrier has made several delivery attempts unsuccessfully or there is an issue with the address. Please see the process below for what we can do upon receiving your package back at our warehouse. Once we get your order back, we can gladly re-ship it to you for a small fee of $4.95 for domestic USA or $7.95 for International. This amount simply covers the shipping costs for your package being returned and a situation that was out of our control as well as yours.If you prefer a refund, we can gladly process that for you less the above mentioned fees to cover what we were charged.

Order Status & Payment

We offer many ways to pay for your order including: Credit/Debit Cards, ShopPay, Amazon Pay, PayPal, Google Pay and Apple Pay

Installments with Afterpay is a service that allows you to make purchases now and pay for them over time. Afterpay is a buy now, pay later lender that divides your total purchase amount into four biweekly payments. With Afterpay, you can place your order with putting down 25% of the total price. To learn more, visit www.afterpay.com

Most of the time, if this happens, it is due to a typo or only a phone number was used at checkout! Please click HERE to contact us with your name, shipping address, and the email you'd like to use.

Please contact us by clicking HERE and providing us with a picture of your packing slip and the item received and we will get your sorted out ASAP.

Try the following:
• Double-check all card information
• Confirm your billing address (especially your zip code!)
• Still not working? Contact your bank and make sure there are no issues with your card.

Or, use another card or other forms of payment

Sales, Discounts & Gift Cards

You have a discount code? Awesome! Just enter your code in the “Discount code box” during the checkout process and click, apply. Your discount will then reflect in the total.

Only one code or promotion may be used per order. However, if you have a gift card, you can use a gift card and a code at the same time.

Yes.

If your code is invalid it means the code has expired or been used. If you feel this is a mistake please contact us by clicking HERE.

Product & Sizing

We understand that finding the perfect fit for your shades is important to you. That's why each style on our website comes with a size guide on its product page, which provides you with measurements to help determine the best fit for your face; or view all of our Fit Guides by frame.

In addition to the size guide, we also have size options (small, medium, large) available as a filter on our collection page, making it even easier for you to find the perfect fit for your face. Simply use the filter to show only the styles that fit your face size. If you have any further questions or concerns regarding sizing, please feel free to contact our customer service team for assistance.

Polarized sunglasses are coated with a chemical filter that reduces glare and eye strain. They may look darker when you look through them, but polarization actually enhances color and clarity of everything you see through the lenses, improving your vision and safety in the sun. Nevens come without the hefty price tag, so your outdoor activities and experiences are that much more fun!

Ultraviolet Light or UV can cause damage to your eyeballs, whether it’s from short-term or long-term exposure. All of our sunglasses have the UV400 protection built into the lenses, which is essential to blocking 99 to 100% of UV Light. Invest in your eye health and upgrade your style with Neven!

This anti-smudge coating creates an oil, dirt, dust, fingerprint resistant surface that is easy to clean and maintain.

We’re proud to say that most of our sunnies and frames are manufactured using TR90 (a Swiss technology non-toxic thermoplastic material that’s incredibly durable, flexible and lightweight). TR90 makes Neven eyewear resilient to everyday damage, and so lightweight with a barely-there feel.

American National Standards Institute (ANSI) is a nonprofit organization that oversees the standards and rules about quality and construction of good and products, as well as product testing. The Z87 is a form of Impact Testing of your eyewear, it helps ensure safety and quality of your eyewear. Our glasses pass the ANSI Z87 test not the ANSI Z87.1. For a deeper dive into this click HERE.

This coating gives your sunglasses a velvety soft texture, enhancing the water resistance and offering a more comfortable fit.

When in and out of salty water your sunglass lenses (especially the mirrored lenses) are vulnerable to saltwater damage. Our Anti-Saltwater coating ensures that your polarized sunnies live on for longer so you can splash around in the salt water worry-free.

Also known Basic Impact Test is a test administered by the Food and Drug Administration (FDA) to determine the safety of your eyewear. We won’t bore you with the requirements of the actual test (Google is available for the curious ones) but in short - impact resistance of glasses/lenses is an essential criteria to be met in the Unites States.

You bet they are! UV 400 provide nearly 100% protection from harmful ultraviolet light rays, blocking wavelengths up to 400 nanometers, including UVA and UVB rays. Ultraviolet, or UV, rays are electromagnetic radiation from the sun.

Sorry to be the bearer of bad news, but we do not offer a prescription option at this time.

Oh no, we’re really sorry to hear that. Polarized lenses eliminate the amount of reflective light that enters the eye, not only reducing glare, but also making images appear sharper and clearer, increasing visual clarity and comfort.  This layer of protection may reduce visibility when looking at a tablet or smartphone.

If you’re not a fan, no worries, you can start your exchange or return by clicking HERE.

Polycarbonate frames offer optimum impact resistance and eye protection, that’s why the material is usually associated with sport and safety type glasses.

We’re all exposed to increased screen usage time, smart phones, tablets, computers. All screens give off a significant amount of blue light, which may cause eye strain, leading to headaches, fatigue, and even disruption of sleep. Blue Light glasses help filter out the blue light to reduce the fatigue and strain associated with screen time.

Blue Light glasses filter a percentage of blue light emitting from our devices’ screens (and we all have one). Your device is here to stay, blue light glasses can help reduce the potential eye damage from prolonged exposure to the high-energy blue wavelengths omitting from your screen.

We sure are! Neven Eyewear are FDA approved and impact resistant. Registration # 3021468330 

international

Our standard shipping method is FedEx with an estimated delivery time of 2-6 business days. In the rare event that FedEx is unable to deliver to your area, such as rural areas or outside their delivery zone, we will ship your package via an alternative carrier such as USPS, UPS, APC or DHL. If your package is being shipped to a PO BOX, Parcel collection agent or post office your package will not be shipped via FedEx.

Note: The estimated delivery time may vary depending on the destination and other factors.

Neven does not charge additional fees for international orders, however, orders will be subjected to pay international duties & taxes for their respective countries. Customs policies vary widely from country to country; please contact your local customs office for specifics for your country.

Please note: Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You should contact your customs office for specific amounts and percentages.

We cannot control and are not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance.

*Please note FedEx will only hold packages for up to 5 (five) days to allow time for taxes and duties to be paid based on your country. Past this time period, packages are either sent back or destroyed based on the border patrol policy of your country.

All shipping timeframes are generated by the carriers (FedEx, UPS, DHL) based on the rate selected during checkout. Neven cannot guarantee delivery dates as package volume, weather disruptions, logistical issues and customs/border patrol can cause delays beyond our control.

All international order greater than $40 are shipped FREE unless alternate shipping is requested.
The international FREE SHIPPING delivery method will take approximately 10-12 business days to arrive, but is not guaranteed by the carrier.
Customs and border patrol delays may impact this timetable.
All orders under $40 are shipped in whichever method is requested.

Fedex shipping offer valid for deliveries to street addresses only, based on regional zones and not available for delivery to PO Box, APO, DPO, FPO, Puerto Rico or other US Territory addresses.All Fedex/UPS shipment delivery times are subject to terms and conditions and blackout dates shown at Fedex and UPS respective sites.

*International orders are subject to customs clearance and duties and taxes in which we have no control over.


Neven is not able to refund carrier shipping fees.
Please check the carrier website for more details on shipping timeframes.

For customers that place orders before 11am EST, we will do our very best to get your package out the same day. Orders placed after 11am EST will ship out on the following business day.

Our Warehouse is closed on weekends. All orders placed Saturday and Sunday will be shipped on the next business day. For Public Holidays, your order will ship out the next business day.

All prices on our website are listed in USD (US dollars).

Right now, international customers are responsible for their return postage. Please email us if you have questions.

*Mystery Box Items Can Not Be Returned or Exchanged

*Jewelry, Eyewear Straps and Hard Cases Can Not Be Returned or Exchanged

If your package is at your country’s customs department, unfortunately, we cannot provide an estimated time for how long it will take them to process your package. There are packages that make it through customs inspections within a few days while other times they take a few weeks. We wish we had more control over this, but it’s completely out of our hands.  However once it clears customs, then it usually only takes 2-3 days for your local post office to deliver it. Thank you for being patient and we apologize for the inconvenience.

*Please note FedEx will only hold packages for up to 5 (five) days to allow time for taxes and duties to be paid based on your country. Past this time period, packages are either sent back or destroyed based on the border patrol policy of your country.

If you choose to refuse a package due to not wanting to pay duties and taxes, we can offer a refund for the cost of the item(s) minus the original shipping fee and a $25 processing fee - - we must receive the package back to have a refund issued. If the package is not returned to our warehouse, a refund is not possible.

However, please note that it is the responsibility of the customer to be aware of and pay any applicable duties and taxes required by their country’s customs regulations.
*If the customer does not respond or provide payment for the duties and taxes within a certain time frame (as determined by customs or border patrol), the package may be destroyed, and no refund will be issued. We recommend that customers research their country’s customs regulations and factor in any potential duties and taxes when making a purchase.

*Please note FedEx will only hold packages for up to 5 (five) days to allow time for taxes and duties to be paid based on your country. Past this time period, packages are either sent back or destroyed based on the border patrol policy of your country.

Protect is order protection that covers your package in the event that your package is lost, stolen, or damaged in transit. Get more info about Protect or file a claim.

No, at this time we only offer prices in USD.

Yes, all transactions on our website are processed in USD. Your credit card company may apply a foreign transaction fee if you are using a card issued outside of the United States in addition to any foreign currency exchange rates

Your credit card company will convert the USD amount to your local currency using the exchange rate at the time of purchase. Please note that exchange rates may fluctuate and the final amount charged may vary slightly from the original USD price.

Unfortunately, we are not able to change the currency of an order once it has been placed.

If your country is not listed in checkout, unfortunately we do not ship there at this time.

Please contact us with the correct address by clicking HERE ASAP. If the item has already been shipped, unfortunately there is nothing we can do.

Miscellaneous

Yes! Neven is 100% a real company. We are a registered business in the state of Florida and are also registered with the FDA. People ask us this all the time since our BOGO offer is the best around. We firmly believe that a stylish, polarized pair of sunglasses should not break the bank. We know first hand the pain of losing our " bans and jims" to the Atlantic Ocean and it hurts to see $250 go down in the drink. How do we do it? How can we do a Buy 1, Get 2 free? Its simple. NEVEN is not ripping you off like the competition. We are ok with passing the savings to you, and we can take a little haircut. Our team lives in sunny Florida, we wear our sunnies All.The.Time. Whether at the beach, pool, boating, running, jumping, skipping and hanging at the park -be sure to protect your eyes- we dont leave home without a pair. If you live locally, you can stop by our office and meet the team. Contact us HEREif you have any questions.

Yes! We totally ship out 3 pairs of eyewear for the price of 1. Just be sure to add all three pairs to your cart and the discount will automatically apply. **Please note the mystery pair is not included in the Buy 1 Get 2 Free promotion**

Sure thing. Hit these numbers on your dialpad. 321-350-0177
If we dont pick up - leave a message and we will call you back.

Neven worldwide operations and headquarters is located in Melboure, Florida . We walk the walk and talk the talk, living the beach lifestyle along the Space Coast in sunny, Florida. If you are in the area and want to stop by and say hi to the team, click HERE, and we will have some cold drinks ready to beat the heat and humidity!

Here at Neven we take customer service seriously, just check out our reviews. If you do have a question, comment, feedback, the name of a local resturant we should try or just want to schmooze, reach out HERE, and we will respond. We appreciate all your support. Be Excellent to Each Other.

Mystery Pair is an item you can add to cart that our staff picks at random.

This item can not be added to a buy 1 get 2 FREE deal.

This item can also not be returned or exchanged.

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