Refund policy | Neven Eyewear

BUY 1 GET ANY 2 FREE JUST ADD ALL 3 PAIRS TO YOUR CART*

Lost & Broken Replacement Included Free 30-Day Returns  

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BUY 1 PAIR, GET ANY 2 PAIRS FREE!*
JUST ADD ALL 3 PAIRS TO YOUR CART
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Mystery Pair
Mystery Pair
(NOT PART OF BUY 1 GET 2 FREE)
$16
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Slim Hard Case
Slim Hard Case
$10
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3 Pack Slim Hard Case
3 Pack Slim Hard Case
$25
$30
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I wear these daily, super comfortable actually seem like they were made for my face. The quality is comparable to my Oakley's and the service team has been more than helpful.

Douglas Tolle

Love these shades!! They go with everything and i get compliments every time I wear them! I'm tossing my Blenders and going ALL IN on Neven's!!

Aaron Dinwiddie

Awesome glasses! They fit perfect. I went from the heatwaves to these and I like these way better!

Davin Burns

I’ve had oakleys, spys and heatwaves and these have been some of the best fitting sunglasses I’ve ever had. I’m a firefighter and can be rough on my stuff time to time and these and the other 2 pairs I’ve got have been holding up great.

Andrew Horine

I really love my shades 😎 I got my daughter a pair and she loves them you just can't go wrong with buy 1 get 2 free I use to just wear Ray bands not no more Thank you for opening my eyes and at the same time protecting them from the sun.

Albert Osuna

LOVE THESE! So much better than my usually go to blenders. Customer for life now.

Becky Santner

Didn't know a lot about this product but I took a punt with the prices and wanting a new look. And ilm over the moon with the quality of them and how light they, are very satisfied.

Chris Stephens

Refund policy

RETURN & EXCHANGE POLICY

We have a 30-day return policy, which means you have 30 days after placing your order to request a return/exchange. Exchange orders and Everlast Warranty claims are not eligible for returns/exchangesBegin a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return/exchange, you can begin by clicking >> HERE << . If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note:

  • One Return or Exchange: You can return OR exchange only once per order within 30 days of the purchase date. Everlast claims and exchange orders are not eligible for returns/exchanges.
  • Return: To return items purchased under the Buy 1 Get 2 Free offer for a refund, you must send back all 3 pairs together.
    *Prorated returns cannot be processed.
  • Exchange: If you only want to exchange for different pairs, you do not need to send all 3. Simply submit a request for the ones you wish to exchange and select the new pairs that we will ship out upon receipt of your package to the warehouse.
  • Condition of Items: Items must be in their original, unused condition. If there are signs of use, a $10 fee may be deducted from your refund.
  • Packaging: Please return items in their original packaging, along with the cloth pouch, box, and included hard case (Cosmic & 23 styles only).
  • Shipping: Once you print the return label, make sure to mail the items within 10 days. Late returns will not be accepted.
  • Non-Returnable Items: Mystery Box pairs, jewelry, cleaning kits, eyewear straps, and hard cases cannot be returned. These items are Final Sale and cannot be returned or exchanged.
  • If you purchased one of our 6 curated bundles, please contact us directly regarding all returns & exchanges

*International customers are responsible for return postage due to customs forms requirements.

You can always contact us for any return questions on our Contact page.

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Requests received after 30 days will be treated as an Everlast Claim.

REFUNDS

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

INTERNATIONAL RETURNS & EXCHANGES

**International customers are responsible for return postage due to customs forms requirements.

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