*UPS Shipping Policies: UPS does not count weekends or the day your order ships toward transit time. Please see below for estimated transit times of our available expedited shipping services via UPS:
Next Day Air: Delivery on the next business day. If your order ships on Monday it will deliver on Tuesday, if shipped on Friday it will deliver Monday. This is the only guaranteed delivery service we offer. Delivery guarantees do not cover weather delays, natural disasters, or other force majeure events. Shipping fee refunds are only available if UPS approves the claim. Customers must contact us in advance if they want to request Saturday delivery.
2nd Day Air: Delivery in 2 business days. If your order ships on Monday it will deliver Wednesday; if shipped on Thursday it will deliver Monday.
UPS Ground: Estimated transit time of 1–5 business days. UPS Ground is not available for shipments to Hawaii; in this case, the warehouse will choose an alternate carrier.
*Shipments to Hawaii and Alaska may require one additional business day beyond the stated transit timeframe.
All UPS delivery times are estimates provided by the carrier. Neven cannot guarantee delivery dates, and is unable to refund shipping fees unless the carrier approves a claim.
UPS does not deliver to PO Boxes, APO/FPO/DPO addresses, Puerto Rico, or other US Territories; these shipments are sent via USPS or an alternate carrier.
*FedEx 2 Day: FedEx does not count weekends, holidays or the day your order ships towards shipping time. If Your Order ships on Monday it will deliver on Wednesday. If your order is shipped Thursday it will deliver Monday.
*FedEx International (2-6 Business Days): This shipping method has an estimated delivery time of 2-6 business days. In the rare event that FedEx is unable to deliver to your area, such as rural areas, we will ship your package via an alternative carrier such as USPS, UPS, or DHL. If your package is being shipped to a PO BOX, Parcel collection agent or post office your package will not be shipped via FedEx.
Note: The estimated delivery time may vary depending on the destination and other factors.