All orders placed before 11:00AM EST will be shipped the same day M-F. All orders placed Saturday and Sunday will be shipped on the next business day.
All domestic orders greater than $40 will receive FREE SHIPPING unless alternate shipping is requested. All orders under $40 are shipped in whichever method is requested.
*FREE SHIPPING offer valid for deliveries to domestic street addresses only.The free shipping method will take approximately 2-5 business days to arrive for all addressed within the contiguous US. Orders shipped to Hawaii and Alaska have an estimated transit time of 2-4 weeks. APO/FPO and all other military addresses have an estimated transit time of 4 weeks.
All Fedex shipment delivery times are subject to terms and conditions and blackout dates shown at Fedex.
FedEx 2 Day- FedEx does not count weekends, holidays or the day your order ships towards shipping time. If Your Order ships on Monday it will deliver on Wednesday. If your order is shipped Thursday it will deliver Monday.
*FedEx (2-6 Business Days) Our standard shipping method is FedEx with an estimated delivery time of 2-6 business days. In the rare event that FedEx is unable to deliver to your area, such as rural areas, we will ship your package via an alternative carrier such as USPS, UPS, or DHL." If your package is being shipped to a PO BOX, Parcel collection agent or post office your package will not be shipped via FedEx.
Note: The estimated delivery time may vary depending on the destination and other factors.
International Customs and Duties/Taxes
If your package is at your country’s customs department, unfortunately, we cannot provide an estimated time for how long it will take them to process your package. There are packages that make it through customs inspections within a few days while other times they take a few weeks. Once it clears customs, then it usually only takes 2-3 days for your local post office to deliver it.
Neven does not charge additional fees for international orders, however, orders will be subjected to pay international duties & taxes for their respective countries.
Customs policies vary widely from country to country; please contact your local customs office for specifics for your country.
We cannot control and are not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance.
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