All Neven frames come with a 30-day Satisfaction Guarantee. If you're 100% not satisfied, begin the Return/Exchange process.
This includes all manufacturer's defects, including but not limited to: broken hinges, lens blemishes or peeling, loose or bent nose pieces, breaking or defective arms, frame cracking, etc.
This Guarantee is only valid for 30 days from the date of purchase and does not include any damage from typical wear and tear. For example: scratched lenses, sun/heat damage, breakage as a result of stepping/sitting on them, lens(es) popping out, etc. Refer to our Everlast Guarantee™ for more information.
